Whole Foods Revises Language Policy

In a blog post, Robb said the company sincerely apologizes that a section of its handbook regarding Team Member interactions in the workplace “was not clearly written, and for any misunderstandings or offense it has created.” He added that its intention was to foster inclusion, not exclusion.

According to a Whole Foods spokesman, the previous policy regarding language inside the chain required that all “English-speaking workers must speak English to customers and other employees while on the clock, unless the customer speaks another language.”

After news spread of the two employees’ suspension, outrage and threats of boycotting Whole Foods broke out from different groups ensued, including the New Mexico League of United Latin American Citizens.