Under the new policy released Friday, Whole Foods employees who speak English and need to communicate with an English-speaking customer are asked to “please speak with them in English, unless requested otherwise by the customer.”
The policy also asks employees to “make sure you are sensitive to others who may want to join your conversation or ask you a question. If needed, switch to a common language to be inclusive and respectful” when speaking other languages on the job.
In a statement, Robb also said that the two employees who were suspended “received paid, one-day suspensions for their workplace behavior, not for speaking Spanish.”
What do you think of Whole Foods' new policy? Do you think it's fair, or not? Share your thoughts in our comments section below.