Aeroméxico took to Twitter to issue a statement -- which has been translated to English by Latino Rebels -- regarding the casting call, and placed the blame directly on the advertising agency, saying Catatonia Ads exhibited a “discriminatory stance.”
"We are sorry for Catatonia’s discriminatory stance, which was circulated today on social media," the airline tweeted. "We offer our sincerest apology and reiterate our respect for all people, no matter their gender, language, religion, nor their skin color."
Catatonia Ads later shared the following statement expressing their sincere apologies (translated by Latino Rebels):
"Catatonia offers a heartfelt apology for the publication on casting requirements that circulated on social networks. The language used by the casting company that made the publication was inadequate. We regret the situation, since in no way does it reflect our thinking as a company and as individuals. At Catatonia we have been working on the development of creativity and thought, because we are interested in the talent of the Mexican labor force and we wish to demonstrate their potential. We are a mosaic of human beings with values and respect for our neighbors, and we would never discriminate nor would want to be discriminated against on the basis of our race, class, color or any other reason. We appreciate your understanding of this unfortunate misunderstanding."